What is a VA?

A Virtual Assistant (VA) is a highly-skilled, self-employed professional who provides off-site administrative and business support services.

What are the benefits of hiring a VA for your business?

As they are independent contractors, it negates the need for office space and equipment, payments of benefits such as holiday and sickness or employment based taxes. You enter into a contractual agreement, often a block of hours for which the VA will work for your business in whichever aspect is needed based on their specialist experience, and the payment is invoiced, much like any other B2B contract.

How can a VA help you in your business?

VA’s tend to specialise in a certain area. Some are generalists and can cover a multitude of administrative and support tasks. Others niche down to social media, tech support or professional services. Have a look at this list of 20 areas a VA could help support your business:


  • Time Management including diary management
  • Email management and email marketing (ie Mailchimp/Mailerlite)
  • Brainstorming ideas
  • Research – including investment funding
  • Help with sourcing speaker slots, podcast and blog spots
  • Customer Service and lead nurturing
  • Update and management of client database (CRM)
  • Travel and hotels
  • Help with setting up paid programmes (and online memberships)
  • Support with systems and processes for each stage of your business
  • Help with service and product launches
  • Project Management
  • Social Media set up & Management
  • Blog writing
  • Proofreading
  • Video making
  • Event set up and management
  • Website updates
  • File Management
  • Help with lead magnets and sales funnels
  • Other admin support – ie expenses, invoices, stationery, printing, postage